Support Contracts

We offer three tiers of support to keep your hardware and software running in the event of any technical difficulties.

Our dedicated in-house team of technical experts are on hand to help keep your simulation software, launch monitors and Foresight Sports approved hardware running as seamlessly as possible.

Online / Pay-As-You-Go Support

Target support ticket response time1
3 Working Days
Target hardware repair time2
20 Working Days

Premium Support

Target support ticket response time1
2 Working Days
Target hardware repair time2
10 Working Days

£180EX VAT

£216 INC VAT

Available

Not sure on how to find your launch monitor serial number? Please visit this article.

Business Critical Support

Target support ticket response time1
1 Working Day
Target hardware repair time2
5 Working Days

£540 EX VAT

£648 IN VAT

Available

Not sure on how to find your launch monitor serial number? Please visit this article.

1: This is an average time and not guaranteed.

2: This is based on the time your device is with us and excludes if your device has to be sent to the manufacture. 

3: Loan unit only available in the UK and may differ from the device you own. For more details speak to a member of the Foresight Sports Europe Technical Support team.

Online / PAYG customers will receive free telephone & remote dial-in assistance for the first 30 days after the purchase of a new launch monitor. Please note that this only applies to the original owner. A service fee of £60 (£50 + VAT) per hour, or part thereof, will be levied on all unsupported services offered on Product/s which do not fall under the Premium or Business Critical Support contract options.

Click here to view our full terms & conditions

Speak to our Support Team

Need help resolving a technical issue? Feel free to visit our help centre or if you would like to get in touch with our Support Team, please use the options below. 

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